We’re so glad you’re here — and we can’t wait to have you in the chair! To ensure every guest has a smooth, relaxing, and fair experience, we ask that you take a moment to review our salon policies before booking.
Deposits
A 20% deposit is required for all appointments totaling $45 or more. This deposit goes toward your service and secures your spot in our schedule.
Cancellations & Rescheduling
We understand that life happens! We kindly ask for at least 48 hours’ notice for any appointment changes or cancellations.
- Cancellations or reschedules made less than 48 hours in advance will result in the loss of your deposit — it will not be applied to your next appointment.
- No-shows and Same Day Cancellations will lose their deposit and be charged 90% of the originally booked service total before they are able to rebook another appointment.
Running Late?
We offer a 15-minute grace period. If you’re running behind, please give us a call or text to let us know. Beyond 15 minutes, we may need to adjust or reschedule your appointment out of respect for our next guests’ time.
Adjustment Period
Your satisfaction is our top priority! If you are not completely satisfied, please call us within 72 hours of your scheduled appointment with your concerns. We DO NOT issue refunds for services rendered. We will discuss your concerns with your stylist and decide what actions need to be taken in the salon to make it right.
- Adjustments apply to the original service only.
- Requests outside of this timeframe or for changes not discussed during the initial consultation may incur an additional charge.
Any services not discussed during your initial consultation will be considered add-ons and are the responsibility of the client. Please let us know all your goals upfront so we can plan accordingly.
We appreciate your understanding and your support! These policies help us respect everyone’s time and continue to provide a high-quality experience for all our guests.
Salon Anne Rose 